Bizrate Insights employs seasoned experts in Customer Experience and Feedback. Our customers benefit from a diverse team that offers a collaborative and innovative approach to all tasks. Our energy and passion to achieve best in class products and services is evident in the growing number of clients who choose Bizrate Insights for their CX and omnichannel needs.

Bizrate Insights has been collecting customer feedback for over 20 years. Since the early dot com internet days, Bizrate Insights (then known as BizRate) has provided feedback that has not only powered business decisions for our clients, but also empowered customers to make knowledge-based purchase decisions.

Since BizRate’s inception as a graduate school project in 1996, Bizrate has become instrumental as it transformed to become part of Shopzilla.com, then Connexity, Inc., before being acquired by Time Inc. (now Meredith Corporation) in 2016.