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August 20, 2024
Writer, Bizrate Insights
Consumer values are increasingly influencing shopping behavior. Retailers must authentically express their values to improve customer loyalty and attract new shoppers.In this infographic, we’ll examine key findings from Bizrate Insights’ April 2024 survey of 1,000 online shoppers, revealing trends in values-driven ecommerce and consumer expectations.
Read the full report for detailed findings on consumer values and expectations in ecommerce.
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Introduction A customer orders from your brand, has a terrible delivery experience through DoorDash or Instacart, and leaves a...