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October 24, 2024
Writer, Bizrate Insights
User-generated content (UGC) is some of the best marketing collateral you can lay your hands on.
Reviews, ratings, photos, and videos created by customers all play an essential role in ecommerce purchasing decisions. Plus, it’s extremely influential in crafting your brand image and building trust. So, the more you gather, the better for your business.
Let’s take a look at some key stats from our recent consumer survey to find out why shoppers find UGC so persuasive.
Get our free Shopper Insights Brief for detailed insights on using user-generated content to boost sales and create loyal customers.
New back-to-school shopping data shows shoppers are blending online and in-store channels, spending more, and looking for convenience, value, and confidence.
Introduction A customer orders from your brand, has a terrible delivery experience through DoorDash or Instacart, and leaves a...
Transcript from a presentation at SubSummit, May 2026. Cheryl Zajac, VP of Client Insights at Bizrate Insights, in conversation...