Bizrate Insights in the News

Amazon leans into AI features for Amazon shopping and fraud detection as shoppers are increasingly leaning into AI. A...

While the share of US consumers relying on AI platforms for shopping recommendations remains small, these tools appear more...

51% of US digital food and beverage buyers purchased food or beverage on Amazon, including AmazonFresh and Whole Foods,...

New survey results show that retailers are not the only ones preparing for the 2026 holiday season. Online shoppers are...

Women accounted for 12.0 million of Chewy.com’s US unique visitors in May 2026, more than four times the 2.8...

41.2% of US digital buyers ages 35-54 bought pet products online in the past month, well ahead of 18-34s...

Amazon’s grocery share is expanding as it doubles down on affordability and convenience.

53.3% of US digital buyers purchased clothing online in the past 30 days, more than 20 percentage points ahead...

38.3% of US digital shoppers have never used virtual or augmented reality to shop and aren’t interested in trying...

What Prime Day is, how the 2026 event actually performed, what shoppers bought, and how brands and rival retailers...

Amazon Prime membership fell to 54% of US adults in June 2025 before rebounding to 64% by May 2026,...

Nearly half of US digital shoppers (47.1%) have not used AI to shop and aren’t interested, according to an...

More than half (51%) of US digital buyers purchased food or beverage on Amazon in the past 30 days,...

Over half of US digital shoppers have used or are interested in using retail AI chatbots, and Michaels listened....

Picking up online orders in store is the only delivery method to grow every single year.

Social media is emerging as a key growth channel for retail media networks (RMNs) as they expand beyond their...

 It is still early days for buying products through platforms like ChatGPT or Gemini—only 7.2% of US digital shoppers...

Walmart is entering a crowded market where consumer habits are deeply entrenched and subscription programs reinforce loyalty. According to recent...

38.2% of US digital shoppers have not used a retail AI chatbot and aren’t interested in doing so, according...

New survey data shows where online shoppers have a trust gap and how online retailers can respond as they...

Reddit’s ad upgrade: Community-powered formats blend peer proof with targeting, making Reddit a key conversion checkpoint.

NBCU is billing the show as a “first-of-its-kind” experience that moves viewers seamlessly from inspiration to purchase. However, the results...

Google introduced the Universal Cart, an agentic shopping tool that lets users add products from across Google services—including Search,...

Amazon’s AI experiments could radically transform the retail search experience.

Today, 74% of online shoppers rank free shipping as their top priority when deciding where to purchase, ahead of...

Providers that take incremental approaches to AI and agentic solutions are more likely to receive shoppers’ attention, as US...

Only 8% of U.S. digital shoppers completely trust AI, while 17% completely distrust it.

Generative AI platforms are actively exploring what experiences may resonate with consumers.

More consumers are turning to AI platforms like ChatGPT and Gemini for advice on where and what to buy.

US social commerce sales will surpass $100 billion this year, per our forecast, and nearly 36% of 18- to...

US fashion ecommerce is entering a tougher phase as growth slows, value scrutiny intensifies, and returns pressure margins.

Mobile commerce (mcommerce) continues to reshape how US consumers discover and buy products.

Reddit’s growth is creating more opportunities for marketers to leverage the platform.

TikTok drives brand discovery for 83% of users while 47% of Millennials follow ads to a purchase.

US livestream sales grew 50% in 2025 though 43% of adults report no interest in the format.

The role of creators in social commerce is changing rapidly. Social shopping adoption hits 33% for young adults while...

Social commerce adoption reaches 33% for young adults as platforms integrate seamless checkout.

Mobile app usage in-store hits 43.2% as shoppers seek out deals and personalized AI assistance.

Trends for physical retail are shifting and driving renewed confidence in physical stores with a digital twist: Bizrate surveys...

TikTok Shop US ecommerce sales anticipated to increase 48% YoY in 2026.

Beyond Traditional Delivery: More than 50% of US digital buyers now purchase food and beverage products online.

Bizrate Insights research indicates that quick commerce’s share of online food spend has dropped considerably in the past year.

Grocery buying habits remain a puzzle for online grocery, with the majority of sales still occurring offline.

Bizrate Insights has completed a full-stack website modernization to continue to provide the highest level of performance, speed, and...

TikTok continues to drive social selling, research, and recommendations.

New survey results show how often shoppers turned to AI during the season’s busiest week.

A survey reveals how to make the most of the holiday season with AI tools, agentic commerce, and more.

In a September 2025 survey, we note that the market for luxury cosmetics, beauty products, handbags, and leather goods...

In a survey, 22% of ecommerce shoppers want flexible payment options – David’s Bridal listened, and rolls out BNPL...

Dig into survey data on shopper behavior to understand how leading ecommerce brands are applying AI to the customer...