/ Author

Cheryl Zajac

VP, Client Insights

Blog

The Human Layer: Making AI-Powered Voice of Customer Analysis Insights Actionable

Transcript from a presentation at SubSummit, May 2026. Cheryl Zajac, VP of Client Insights at Bizrate Insights, in conversation...

Get the Details
GuidesBlog

How to Build a Retail Voice of Customer Analysis Insights Calendar

Discover how to bridge the gap between raw data and actionable strategy through human-led VoC analysis, identifying the root causes that automation misses.

Get the Details
Blog

Ask the Expert: An Interview With Cheryl Zajac

Cheryl Zajac, VP, Client Insights at Bizrate Insights shares the types of context its team looks for to pull...

Get the Details
BlogGuides

TikTok Shop: Customers Reveal What Converts

TikTok has become more than a trend engine. It’s also now a functioning retail channel.

Get the Details
Guides

Shopper Insights Brief: 10 Holiday Shopping Trends from Shopper Surveys

For a PDF download version of this report: Download Now Holiday Shopping Trends from Bizrate Insights’ Shopper Surveys The...

Get the Details
Guides

Consumer Buying Behavior: Local vs. Global Brands

For a PDF download version of this report: Download Now Consumer Buying Behavior: Local vs. Global Brand Preferences Insights...

Get the Details

Subscribe to our newsletter.

Join our newsletter to stay up to date on features and releases.

By clicking Sign Up you're confirming that you agree with our Privacy Policy.