/ who we help

Every Role.
Every Channel.
One Solution.

From marketers and ecommerce managers to CX leaders and support teams, Bizrate Insights is built to serve the experts behind every great customer experience. With seamless integrations across platforms like Shopify, WooCommerce, and Adobe Commerce, we meet you where you work—and help you work smarter.

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/ solutions that just click

Your Goals. Your Team. Your Tech. Your Fit.

No matter your business size or goals, Bizrate Insights gives you everything you need for better, brand-building customer experiences. Discover solutions tailored by the real-world outcome, feature, team, or CMS integration—all designed to make knowing what to do next a no-brainer.

Ecommerce Managers

Optimize online shopping experiences with real-time customer feedback and behavior insights.

Explore ecom benefits

Marketers

Leverage customer sentiment to refine messaging, boost engagement, and drive campaign success.

More for marketers

Customer Support Specialists

Identify pain points and improve service quality by listening to direct customer feedback.

Improve satisfaction

UX/CX Professionals

Enhance digital experiences with insights into user behavior, satisfaction, and usability.

Drive more conversions

Ecommerce Integrations

Seamless setup, no headaches. BRI integrates easily into Shopify, Adobe Commerce, WooCommerce, and more.

See how easy

/ testimonials

Shoutouts from the people who make it happen

“If we receive a comment with something actionable, then someone from our team can actually reach out to the customer. I believe you can always turn a person around, so even if someone’s really upset, then recognizing their comment and reaching out means a lot.”

Erika Strum,

President, Wine Enthusiast Commerce. WineExpress.com

“Bizrate Insights gives us the feedback we need to inform our ecommerce strategies. I can’t imagine what this process would have looked like without customer feedback. I can quickly affect change that wouldn’t have otherwise been possible because I can now point to that feedback and make a stronger case for what we need to accomplish.”

Brenda Royce,

Senior Manager of Ecommerce Operations, Dover Saddlery

/ ready when you are

Start fast, free, and scale with ease

You’ve seen what’s possible. Now it’s time to unlock the insights that get you there. No complex setup, no long learning curve. Just the clarity you need to grow your business.

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/ from our experts