Why Bizrate Insights? | Customer Experience Solutions That Drive Results
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/ why bizrate insights

Build a bridge
to your best customers

Making your customers happy shouldn't be a guessing game. Today’s shoppers are louder, smarter, and faster than ever. With Bizrate Insights, brands like yours can keep up, stand out, and win by turning customer feedback into a serious competitive advantage.

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/ trusted by trusted brands

/ what sets us apart

Light Up Your Funnel

Ready to drive revenue through strategic action? We help businesses of any size tap into real customer sentiment—providing clear, actionable insights that fuel smarter decisions, stronger brand loyalty, and lasting growth.

/ receipts included

Our Reach. Your Results.

M+

Surveys Completed Annually

We collect over 25 million surveys from real, verified customers every year.

%

Survey Completion Rate

Our surveys set the gold standard, leading the industry in response rates.

Brands in Our Network

We work with thousands of awesome businesses across North America.

/ testimonials

Where insights make a real impact

"I would recommend Bizrate Insights as a straightforward and powerful tool for uncovering unknown issues, validating internal beliefs, and elevating the voice of your customers to affect change and improve business operations."

Stephen Bury,
Senior Director of Marketing, Funko

“We’re able to improve processes, and experiences, without hesitation. We’re also able to see what we do well, leverage those strengths and continue to provide positive experiences... Business and customer loyalty have been at a high since we partnered with Bizrate Insights."

Dean Sakamoto
Customer Experience Manager, Bodybuilding.com

/ start free

See what you’ve been missing

Measure what matters, then act on it. Get started in minutes and start uncovering what your customers really think so you can take action.