In a survey, 22% of ecommerce shoppers want flexible payment options – David’s Bridal listened, and rolls out BNPL payment options
Dig into survey data on shopper behavior to understand how leading ecommerce brands are applying AI to the customer experience.
Inflation is changing brand loyalty, with shoppers shifting their affinity for deals and service quality over tradition.
Prepare for the 2025 holiday season with survey insights from real shoppers.
Recent survey results highlight what shoppers expect in a return experience and what stops them from purchasing.
New data shows how consumers prioritize free shipping, delivery speed, and service.
Gen Z is cutting back holiday spend due to tariffs and economic uncertainty, study shows.
One third of US adults ages 18 to 34 have made a purchase via social media, surpassing CTV, retail websites, and news media websites.
New survey data reveals approximately 70%of digital buyers bought groceries from Walmart, compared to Amazon’s 50%.
Membership encourages customer stickiness. Order frequency is at an all time high.
