Tools for Growing Your Business With Confidence | Bizrate Insights
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Smarter insights for growing your business

Growing your business isn’t just about attracting new customers—it’s about keeping them engaged, satisfied, and coming back for more. Bizrate Insights helps you capture real customer feedback, identify revenue-driving opportunities, and make data-backed decisions that fuel growth.

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Less Guessing. More Growing.

The fastest way to boost sales? Listen to your customers. Every click, comment, and cart tells a story—and we’re always on time, helping you capture it. See why Bizrate Insights is the right solution for growing your business.

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Customer Feedback That Fuels Revenue

Every customer interaction holds insight you can act on. From increasing conversion rates to boosting average order values and repeat purchases, our clients use verified feedback to optimize CX and grow monthly sales.

Unlock What’s Next (Before Your Competitors Do)

Your customers are already telling you what they want. We help you track emerging trends, identify demand for new features or product lines, and spot opportunities to expand your offering. And, faster than the competition.

Turn Loyalty Into a Growth Engine

Happy customers don’t just buy more, they bring others with them. With Bizrate Insights, you can improve satisfaction, resolve pain points, and increase your NPS, giving your business a powerful lift in retention, word-of-mouth referrals, and long-term revenue.

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Customer Feedback That Works Harder for You

We help you turn everyday feedback into big-picture growth. From increasing conversions to spotting untapped demand and building brand loyalty, here’s what you can expect when you put Bizrate Insights to work.

Customer Feedback = Revenue Growth

Our customers have seen up to a 19% boost in monthly sales by turning feedback into action. Understand your customer and lift conversion rates, raise order values, and win more repeat business.

Spot New Opportunities for Expansion

Easily spot patterns in customer comments and use these insights as free, continuous market research, helping you invest where it matters most and unlock new areas for growth.

Happier Customers Spend More

When your satisfaction scores rise, so does the likelihood of purchase and return visits. Our clients reduce site abandonment, which means more completed orders and higher revenue. The formula is simple: better experiences = more sales.

NPS as a Growth Engine

Companies with high Net Promoter Score consistently outperform their competitors. Increase your NPS, and turn more customers into promoters who buy more, refer others, and fuel growth organically. No added marketing spend required.

Stay Ahead, Not Just Caught Up

Get real-time access to your voice of customer and adapt faster, market smarter, and outpace your competitors. Continuous feedback fuels continuous innovation, helping you grow in step with your customers and ahead of your industry.

Join the Brands Growing Smarter

Thousands of ecommerce brands trust Bizrate Insights to power their growth. From startups to enterprise retailers, imagine your business with clearer insights, more loyal customers, and stronger revenue performance.

Competitive Intelligence & Market Benchmarking

Understand how your brand stacks up—and how customer expectations are shaped by where else they shop.

Analyze wallet share to see where customers spend, why they shop there, what they value, and where you’re at risk.

Identify the direct and indirect competitors potential customers are considering, including new entrants.

Learn why category leaders are winning, and make targeted changes to keep pace.

Track how your brand is perceived over time to uncover ways to improve retention and grow share of spend.

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They grew smarter. You can too.

“I would recommend Bizrate Insights as a straightforward and powerful tool for uncovering unknown issues, validating internal beliefs, and elevating the voice of your customers to affect change and improve business operations.”

Stephen Bury,
Senior Director of Marketing, Funko

“Bizrate Insights gave us a sense of how we’re doing from an all-in-one perspective. UI, customer experience, checkout, everything.”

David Contract,
Marketing Team Lead, babybrezza.com

/ ready to grow?

Growing your business just got way easier

Customer feedback is your secret weapon.
And we make it ridiculously simple to use.