Infographic: What Shoppers Really Think of AI

The friendly neighborhood robots are here and ready to help you do good work. However, online buyers have yet to be convinced this technology will give them a better shopping experience.

Our infographic looks at some of the big takeaways from our latest survey on customer perceptions of AI. Plus, we pose some questions to help you think about the ways you may want to integrate AI into your ecommerce business.

Dig Deeper Into Customer Views on AI

Download our full Shopper Insights Brief to learn more about the promises of AI, the pitfalls, and customer viewpoints.

Author

  • Michael Halloran

    Michael is a detail-oriented writer with experience in authoring, teaching, direct marketing, technical communication, information design, instructional design, e-learning, user experience, SEO, and customer service.