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Our 2025 report deconstructs the "fragile bubble" of shopper loyalty, revealing why nearly 9 in 10 consumers are switching to store brands and how stable pricing can save your brand allegiance.
Discover the latest online shopping habits and consumer triggers from mobile-first preferences to shipping incentives that successfully move shoppers from browsing to buying.
Retail media ad spend is hitting $24B in 2025. Explore new consumer data on how trust, first-party data, and retail media networks are driving 61% of shoppers to buy.
TikTok has become more than a trend engine. It’s also now a functioning retail channel.
Used in isolation, NPS can be a vanity metric. But used intelligently, it can become one of your strongest tools for identifying, nurturing, and retaining your most loyal customers.
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