Bizrate Insights in the News

Trends for physical retail are shifting and driving renewed confidence in physical stores with a digital twist: Bizrate surveys...

TikTok Shop US ecommerce sales anticipated to increase 48% YoY in 2026.

Beyond Traditional Delivery: More than 50% of US digital buyers now purchase food and beverage products online.

Bizrate Insights research indicates that quick commerce’s share of online food spend has dropped considerably in the past year.

Grocery buying habits remain a puzzle for online grocery, with the majority of sales still occurring offline.

Bizrate Insights has completed a full-stack website modernization to continue to provide the highest level of performance, speed, and...

TikTok continues to drive social selling, research, and recommendations.

New survey results show how often shoppers turned to AI during the season’s busiest week.

A survey reveals how to make the most of the holiday season with AI tools, agentic commerce, and more.

In a September 2025 survey, we note that the market for luxury cosmetics, beauty products, handbags, and leather goods...

In a survey, 22% of ecommerce shoppers want flexible payment options – David’s Bridal listened, and rolls out BNPL...

Dig into survey data on shopper behavior to understand how leading ecommerce brands are applying AI to the customer...

Inflation is changing brand loyalty, with shoppers shifting their affinity for deals and service quality over tradition.

Prepare for the 2025 holiday season with survey insights from real shoppers.

Recent survey results highlight what shoppers expect in a return experience and what stops them from purchasing.

New data shows how consumers prioritize free shipping, delivery speed, and service.

Gen Z is cutting back holiday spend due to tariffs and economic uncertainty, study shows.

One third of US adults ages 18 to 34 have made a purchase via social media, surpassing CTV, retail...

New survey data reveals approximately 70%of digital buyers bought groceries from Walmart, compared to Amazon’s 50%.

Membership encourages customer stickiness. Order frequency is at an all time high.

Luxury shoppers surveyed on the factors with the greatest influence over their purchases.

8% of US adults subscribe to Uber One but generate over 60% of delivery transactions.

A study shows a large share of shoppers bought a high percentage of their Cyber Week purchases for themselves.

What website features are most valued by online fashion shoppers? A new report has the surprising answer.

A survey of 1,458 online shoppers reveals age-based differences in perceptions of AI chatbots.

The latest data reveals the frequency of online customer service interactions among U.S. shoppers.

Discover the surprising truth about how often U.S. consumers regret their product and service subscriptions.

Many U.S. digital shoppers say most of their online fashion purchases include a promotion other than free shipping.

The latest data shows a significant generational gap in consumer willingness to share personal data for a personalized shopping...

A study shows a gap between shoppers who value sustainability in consumer electronics and those who actually buy sustainable...

The latest data reveals how different age groups in the U.S. view AI’s role in finding online deals.

A study finds that only a small share of surveyed shoppers have never used mobile devices for online shopping.

44.5% of US adults shop in-person at department stores for luxury goods.

Over 50% of online shoppers think retail stores are using artificial intelligence.

A survey of 1,000 digital shoppers found that emails led to the most fashion purchases.

30% of consumers love deals, saying “the more, the merrier” during the holidays.

Ad buyers are prioritizing first-party data and partnerships in 2025.

A survey reveals that many shoppers aged 18 to 24 have purchased a product based on a recommendation.

63% of consumers say their preferred payment method is a key factor in purchase decisions.

Learn how social media shapes online fashion shopping experiences.

61% of US adults value loyalty programs tailored to their shopping preferences.

This study reveals which promotions US digital shoppers prefer most.

Half of all holiday shoppers will start buying gifts before Thanksgiving.

A new survey reveals how often promotions are included in online fashion purchases.

Over half of consumers who have not used cashierless checkout are interested in trying it.

49% of older shoppers value reviews as an important feature while younger shoppers value visual elements.

On average, 70% of online shopping carts are abandoned without a purchase.

A new survey reveals what share of US fashion purchases are made online.

AI-generated store summaries in Google Chrome improve the shopping experience.

Google Chrome’s new feature gives shoppers AI-generated summaries of a store’s reputation.