Listen Smarter.
Act Faster.
Grow Better.

Gather authentic feedback directly from verified buyers. Uncover valuable trends and sentiments to draw in more shoppers.

Improve satisfaction and retention by addressing real customer pain points and enhancing the shopping journey.

Turn real survey responses into clear, digestible insights that drive strategy and fuel your growth.

Discover how our NPS allows brands to track their performance relative to their competitor set at specific points like checkout and fulfillment. Get a more specific read on how you’re doing and make the changes that make a real impact.

Leverage social proof to earn customer trust and enhance brand equity. With UGC (reviews and verbatims), Bizrate Insights helps you display authentic consumer experiences to build awareness and credibility for your brand.

Attract more customers and boost your online presence. Bizrate Insights helps you improve credibility and click-through rates and achieve higher visibility with Google Seller Ratings. The result? More organic traffic to your website.

Benchmark NPS at key customer touchpoints for each of your verticals.

Turn product reviews into one of your most powerful marketing assets with automatic syndication across online search (Google, Bing, etc.) for organic SEO and SEM.

Understand customer sentiment across the entire customer journey by collecting relevant feedback at all points.

Get bespoke analysis from our team of dedicated data experts and solve your stickiest questions. We're on-call insights experts. We do the work for you.

Compare your performance on every major KPI. Benchmark POS performance and fulfillment capabilities, or against top performers generally. You tell us who you want to benchmark against and we make it happen.

Collect as much feedback as you need with unlimited survey invitations and survey responses.

Optimize online shopping experiences with real-time customer feedback and behavior insights.

Leverage customer sentiment to refine messaging, boost engagement, and drive campaign success.

Identify pain points and improve service quality by listening to direct customer feedback.

Enhance digital experiences with insights into user behavior, satisfaction, and usability.