We hope you like the new design as much as we do! As always, we welcome your feedback at bizrateinsights@bizrate.com.
Newly designed ratings and reviews pages on Bizrate.com
February 11, 2013 By
Bizrate is pleased to announce newly designed ratings and reviews pages on Bizrate.com. We are happy that our ratings pages are important to retailers and our Seller Ratings syndication partners – both of whom wanted more information shared with consumers and a unified experience. In response to this feedback, Bizrate.com is now displaying Point of Sale (POS) comments, as well as more aggregate and individual reviewer POS and Fulfillment ratings.
Congratulations to our 14 newly Customer Certified retailers!
October 29, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending October 27, 2012!
The packaged Testimonials are available in 5 different sizes – please click here for additional information and examples of each size. Please also see our Publishing Guidelines for guidance on other publication ideas you may have.
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
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Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of Yankee Candle’s testimonials:
See more ratings for Yankee Candle Company at Bizrate.com
Brought to you by 
The packaged Testimonials are available in 5 different sizes – please click here for additional information and examples of each size. Please also see our Publishing Guidelines for guidance on other publication ideas you may have.
Congratulations on your achievement, and please contact us if you have any questions about how to get started!
Congratulations to our 20 newly Customer Certified retailers!
October 22, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending October 20, 2012!
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
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|
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Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of J. Crew Factory’s testimonials:
See more ratings for J. Crew Factory at Bizrate.com
Brought to you by
The packaged Testimonials are available in 5 different sizes – please click here for additional information and examples of each size. Please also see our Publishing Guidelines for guidance on other publication ideas you may have.
Congratulations on your achievement, and please contact us if you have any questions about how to get started!
Online Consumer Pulse Pinterest vs. Facebook: Which Social Sharing Site Wins at Shopping Engagement?
October 15, 2012 By
This is the third in a series of Online Consumer Pulses on Social Image Sharing and Online Shopping by Bizrate Insights.
While Pinterest has established itself as the dominant source for visual inspiration in today’s social scape, questions continue to circle about whether the site can actually generate conversions. As part of its series on Social Image Sharing and Online Shopping, Bizrate Insights continues to delve into how consumers connect with retailers on Pinterest. In this third installment, we compare and contrast Facebook and Pinterest with respect to shopping conversions and product inspiration.
Pinterest is better at inspiring purchases than Facebook
While both Pinterest and Facebook are sites online consumers visit to connect with people who have similar styles and interests, Pinterest is more often used as a destination for shopping inspiration, tracking, and product discovery. 69% of online consumers who visit Pinterest have found an item they’ve purchased or wanted to purchase as compared to only 40% of online consumers who visit Facebook. Additionally, significantly more online consumers agree that Pinterest is a place to “get inspiration on what to buy,” “help keep track of or collect things I like,” and “to keep up with the latest trends on things that I like.”
Pinterest also appears to be the stronger vehicle for brand association. 43% of Pinterest members agree that they use Pinterest to “associate with retailers or brands with which I identify,” compared to just 24% of Facebook users who agree to the same use with Facebook.
Activities with brands & retailers varies by social media platform
A greater percent (55%) of Pinterest users have engaged with retailers and brands via Pinterest, compared to the percent of Facebook users that engage retailers or brands on Facebook (48%). But how customers engage differs for each of the two platforms. Pinterest users are more likely to be “Creators”: adding and sharing retailer/brand related content, while Facebook users are more likely to be “Participators”: interacting with promotional activities developed by retailers and brands.
Facebook still dominates in awareness and usage among online consumers
Facebook still significantly surpasses Pinterest in reach. The latest data from September 2012 shows that 63% of online consumers have a Facebook account; only 15% of online consumers have a Pinterest account. That said, awareness of Pinterest among online consumers continues to trend upwards. In August 2012, 46% of online consumers report that they have heard of Pinterest, up from 39% in May and 36% in March.
About the Study
The Bizrate Insights Social Image Sharing and Online Shopping Series is a set of surveys conducted via the Bizrate Insights survey platform and offered to online buyers immediately after purchasing from the Bizrate Insights Network of over 5,200 ecommerce retailers in the US and Canada. Data from this study was collected from 7,431 online buyers from August 9-August 17, 2012.
For over 12 years, Bizrate Insights has helped retailers listen to their customers in a way that is fast and measurable, resulting in insights, action, conversation, and customer loyalty. The Bizrate Insights customer feedback and ratings platform allows retailers to collect seller ratings directly from verified customers. Standard ratings are published across the leading comparison shopping site, Bizrate.com, and syndicated across the web’s largest search engines to help drive conversion and traffic. Collecting over 16 million surveys annually, Bizrate Insights is one of the largest sources of consumer-generated review content in the world, delivering actionable insights and valuable shopper data to key decision makers in e-commerce.
Visit http://bizrateinsights.com to learn more about our FREE and paid buyer and site abandonment survey and reporting products. For more information, please contact us.
Congratulations to our 20 newly Customer Certified retailers!
October 15, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending October 13, 2012!
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
|
|
||
Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of Carol’s Daughter’s testimonials:
See more ratings for Carol’s Daughter at Bizrate.com
Brought to you by
The packaged Testimonials are available in 5 different sizes – please click here for additional information and examples of each size. Please also see our Publishing Guidelines for guidance on other publication ideas you may have.
Congratulations on your achievement, and please contact us if you have any questions about how to get started!
Congratulations to our 28 newly Customer Certified retailers!
October 8, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending October 6, 2012!
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
|
|
||
Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of ModoMed’s testimonials:
See more ratings for ModoMed at Bizrate.com
Brought to you by
The packaged Testimonials are available in 5 different sizes – please click here for additional information and examples of each size. Please also see our Publishing Guidelines for guidance on other publication ideas you may have.
Congratulations on your achievement, and please contact us if you have any questions about how to get started!
Presidential Winner Prediction Gap Narrows for Online Consumers After the First Debate
October 5, 2012 By
– Online Buyers still Favor Obama to Win But Romney Gains Ground –
October 4, 2012, Los Angeles—56% of online buyers expect President Obama to win this year’s Presidential Election, according to data collected post-debate by the Bizrate Insights Online Buyer Presidential Election Tracker. Bizrate Insights tracks online buyer consumer sentiment across its network of over 5,200 online retailers. While Mr. Obama has held the lead for online buyers since tracking began on September 25, 2012, that lead disappeared during the morning hours today. Mr. Obama recouped his lead heading into the afternoon, but has dropped from 63% of online buyers believing Obama would be the clear winner on October 3rd to 56% on October 4th (by 2pm PT).
“This Tracker, and other Fun Facts that Bizrate Insights collects along with retailer ratings, helps provide a well-rounded picture of the online buyer,” stated Hayley A. Silver, Vice President of Bizrate Insights. “Additionally, we thought it would be interesting to trend how online buyers, our core segment, relate to the omnipresent Presidential Election scene.”
The Tracker also finds that Baby Boomers and Senior online buyers are the ones driving the loss in confidence for an Obama win. Keep up to the date on what online consumers are predicting for the Presidential election here.
About the Study
The Bizrate Insights Online Buyer Presidential Election Tracker was launched on September 25, 2012. The survey is conducted via the Bizrate Insights survey platform and offered to online buyers immediately after purchasing from the Bizrate Insights Network of over 5,200 ecommerce retailers in the US and Canada.
Bizrate Insights welcomes requests for Flash studies such as this one to relate points of interest to the online shopping community.
With over 16 million surveys collected annually from over 5,200 retailers worldwide, Bizrate Insights is the largest source of verified customer-generated seller ratings and reviews in North America, helping both online retailers and consumers make informed decisions. Bizrate Insights’ core solutions are free, allowing retailers of all sizes to build best-in-class customer experiences, gain competitive intelligence, and attract more qualified traffic from top search engines. Visit www.bizrateinsights.com to learn more about our solutions, used by over 40% of Internet Retailer Top 500 retailers, as well as thousands of smaller boutiques.
For more information, please contact bizrateinsights@bizrate.com
Presidential Winner Gap Narrows for Online Consumers After the First Debate
October 4, 2012 By
The 2012 Presidential election season continues to heat up, especially in light of yesterday’s first debate. It’s a changing game among online buyers as well, according to the latest results from the Bizrate Insights Online Buyer Presidential Election Tracker. President Obama’s expected win among online buyers dissolved during this morning’s work day on the East Coast.
Our Online Buyer Presidential Election Tracker launched on 9/25/2012 and had shown President Obama to be the clear perceived winner, with 62% of online buyers believing that Mr. Obama would win the election – up through yesterday. Today’s numbers yield a different story. This morning, Mr. Romney was predicted to win by 51% of online buyers. As the day has progressed – as of 2pm PT today – President Obama has regained the lead as the predicted winner, but with only 56% of online buyers expecting his win.
Older online buyers appear to be driving the opinion change, with Baby Boomers and Seniors showing a greater loss of confidence in Mr. Obama’s win. Below is the full breakdown as of 2pm PT today:
- 76% of Gen Y online buyers select Obama as the winner today as compared to 70% yesterday
- 65% of Gen X online buyers select Obama as the winner today as compared to 69% yesterday
- 48% of Baby Boomer online buyers select Obama as the winner today as compared to 58% yesterday
- 39% of Senior online buyers select Obama as the winner today as compared to 52% yesterday
Congratulations to our 26 newly Customer Certified retailers!
October 1, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending September 29, 2012!
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
|
|
||
Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of Kohlerusco.com’s testimonials:
See more ratings for kohlerusco.com at Bizrate.com
Brought to you by
Congratulations on your achievement, and please contact us if you have any questions about how to get started!
Congratulations to our 21 newly Customer Certified retailers!
September 24, 2012 By
Congratulations to our retailers who recently became Customer Certified during the week ending September 22, 2012!
Use this certification to give customers confidence and to support conversion. Prominently display the Bizrate Customer Certified medal on your site.
|
|
||
Click here to find out more about the Customer Certified medal and how to implement it on your site!
Another way to bolster customer confidence and conversion is to publish individual customer comments. Take advantage of the free Bizrate Insights Testimonials widget for an automated, formatted and packaged presentation.
Here is a sample of Spa and Pool Store’s testimonials:
See more ratings for Spa and Pool Store at Bizrate.com
Brought to you by
Congratulations on your achievement, and please contact us if you have any questions about how to get started!