Your Customers Know You Best
Is your service good?
What do people think about your site?
Why didn’t shoppers buy?
Get answers fast.
Collect customer feedback with our surveys.
Omni-Channel Insights are a Few Clicks Away
Reach your customers wherever they are – including your mobile site. We’ll help you understand three types of shoppers:
Unified, omni-channel retail marketing insights have never been easier. Add our surveys with one clever bit of code and a few minutes (not hours!) of work. Oh and did we mention basic reporting is free?
Keep your customers coming back again and again
These are the customers that matter most. They’ve bought your products and they care enough to give you feedback. With the help of our simple survey, they’ll tell you what they think – what they like and want you to improve.
Start a conversation, benchmark your performance, build your reputation… we deliver actionable insights to improve your customer experience and boost loyalty.
Get more shoppers to come back and buy
15% of people who visit an commerce site intending to purchase something abandon before buying.
We’ll help you figure out where and why these ‘abandoners’ drop off so you can convince them to stay and buy. Think of us as your best sales associate. We won’t interrupt shoppers if they’re finding what they need but as they start to leave without buying, we’ll find out why and ask what would bring them back.