Get Your Comments – The Comment Classifier Report

by Hayley Silver •

The Comment Classifier Report is exactly what its name implies – a report that allows you to quickly and easily sort and organize comments.  A raw export of comments, in Excel, is provided on either a daily or weekly basis (your choice) to an email address you designate.  The report includes the following for both Point-of-Sale and Fulfillment:

  • Customer Comment
  • Date and Time*
  • Customer Email Address*
  • Order ID*
  • Comment
  • Comment Type – defined by the customer
  • Comment Tone – defined by the customer
  • Customer Nickname*

*Note:  These areas will be blank when the customer has opted not to share personally identifiable information.

Comment Classifier

Please contact us to learn more or to get started.

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