Blog

Case Study: Funko Increases NPS by 10 Points

Blog

Back to school 2019: Online vs. physical sales (part 4 of 5)

Case Studies

How Funko Made Their DTC Channel POP!

Case Studies

How Bodybuilding.com uses feedback-driven insights to advance their customer experience

Case Studies

How Boscov’s Evolved Their BOPIS Strategy Using Customer Feedback

eGuides / White Papers

The Four Overlooked Customer Satisfaction Metrics

eGuides / White Papers

Navigate your Customer Experience With This CX Prioritization Checklist

Case Studies

Unlock Revenue Boosting Customer Led Enhancements

Case Studies

Collecting Unbiased Customer Feedback Highlights Areas for Improvement

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Case Studies

Pinpointing Customer Pain Points Boosts CSAT and NPS

Site Usability
Blog

Taking your website’s vital signs: Using customer feedback to create healthy website usability

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Case Studies

The Remedy to Site Abandonment