Case Studies

How Bodybuilding.com uses feedback-driven insights to advance their customer experience

Case Studies

How Boscov’s Evolved Their BOPIS Strategy Using Customer Feedback

Case Studies

Unlock Revenue Boosting Customer Led Enhancements

Case Studies

Collecting Unbiased Customer Feedback Highlights Areas for Improvement

j&p cycles
Case Studies

Pinpointing Customer Pain Points Boosts CSAT and NPS

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BOPIS: An Omnichannel Solution that Drives Customer Loyalty

orvis
Case Studies

The Remedy to Site Abandonment

Case Studies

Customer Feedback Bolsters New Business Growth

lamps plus
Case Studies

How Lamps Plus Improves ROI

Blog

CX Best Practices Win Customer Loyalty in 2017

Blog

Part 2: 16 Years of the Bizrate Circle of Excellence: How Amazon Prime and Loyalty Measures Are Impacting Retailers

Blog

Going Beyond Behavioral Metrics to Become a Loyalty Company