Always unlimited invitations and surveys!

Choose your plan

Growth

Grow your online reach. Build a brand that customers love.

From

$0

per month
billed annually
Unlimited survey responses
Google Seller Ratings powering SEM & SEO
Journey mapping with checkout and fulfillment feedback
Site abandonment survey to learn from lost visitors 
Trust symbols to promote social proof
Performance metrics you can view, track, and export
API connections for your database and business tools
Benchmarking against best-in-class companies
Integration with Shopify, WordPress, WooCommerce, and AdobeCommerce
Privileged access to Bizrate Insights’ data-rich consumer insights and reporting

Advanced

Convert more shoppers with strategic, historical data — backed by 1-on-1 account support.

From

$450

per month
billed annually
Everything in Growth, plus...
Quarter-over-quarter data trends
Net Promoter Score  (NPS)
Sentiment analysis of verified customer comments
Real-time customer feedback alerts
Personalized insights summary meetings
Dedicated Customer Experience Manager
Industry benchmarks against your category peers
Brand-specific survey questions to target your customers

Pro

Customized survey questions. Personalized features. Track trends that matter.

From

$950

per month
billed annually
Everything in Advanced, plus...
Year-over-year data tracking across all time intervals
Unlimited seats
Custom benchmarks vs. a targeted competitor list
More personalized insights with more custom questions
Marketing report to build email lists
Executive Summary Report to guide strategy, allocate resources, and track trends
Personalized quarterly insights review report

Review Collection
Growth
Advanced
Pro

Point-of-Sale Surveyshelp

Standard

Standard

Standard

Post-Delivery Surveyshelp

Standard

Standard

Standard

Survey Invitationhelp

Standard

Standard

Custom

Site Abandonmenthelp

No-Cost Incentivehelp

Product Reviews (coming soon)help

In-Store Surveyshelp

In-Package Surveyhelp

Custom Surveyshelp

Consumer Panelhelp

Branded URL Invitationhelp

QR Code Invitationhelp

Seller Ratings
 
 
 

Google Seller Ratings Syndication

Google Rich Review Syndication

Yahoo Syndication

Bing Syndication

Social Proof

Trust Badgeshelp

Performance Badge (Circle of Excellence)help

Review Carousel Widgethelp

Analytics
 
 
 

Key Performance Indicatorshelp

Device Metricshelp

Net Promoter Score (NPS)help

Limited

Enhanced

Site Usabilityhelp

Customer Supporthelp

Marketinghelp

Delivery Method Experiencehelp

Limited

Limited

Enhanced

Returnshelp

Standard Benchmarkinghelp

Sentiment
 
 
 

Point-of-Sale Commentshelp

Post-Delivery Commentshelp

Order IDhelp

Key Performance Indicatorshelp

Limited

Limited

Extended

Customer Emailhelp

Comment Topichelp

Comment Tonehelp

Purchase Frequencyhelp

Device Detailshelp

Limited

Enhanced

Comment Summaryhelp

Comment Sentiment Analysis (coming soon)help

Public Comment Replieshelp

Real-Time Customer Feedback Alertshelp

Customized

Customization
 
 
 

Custom Survey Questionshelp

2

5

Custom Benchmarkinghelp

Customized Feedback Alert Triggershelp

Reviews Carousel Customization (coming soon)help

Product Reviews Customization (coming soon)help

Reporting
 
 
 

Historical Datahelp

4 months

7 months

13 months

Daily VitalMailhelp

API Accesshelp

Data Exportinghelp

Report Schedulinghelp

ESR (Executive Summary Report)help

Monthly Pulse Report (coming soon)help

Raw Data Fileshelp

Support
 
 
 

Standard Supporthelp

Standard Onboardinghelp

Dedicated Account Managerhelp

Check-in Calls Per Yearhelp

0

4

12

Quarterly Insights Analysishelp

Live Tech Supporthelp

Ongoing Expert Supporthelp

Merchant Property Values
 
 
 
Customer Identificationthelp

Customer ID

Zip Code

Web Analytics ID

Referring Page

Referrer Page

Referrer URL

Coupons

Coupon Applied

Custom Values

Custom Value 1help

Custom Value 2

Page Type Identified

Page ID

Segment

Shopping Cart Products

ID

Cart Price

Priginal Price

Cart Quantity

Title

Image URL

Enterprise Bizrate Insights

Let us design the ultimate plan for your team and overall CX strategy. Every feature and benefit we offer is available to you — with next-level customization.

What you can expect from a fully customizable Enterprise plan:
Branded elements and unique shopper experiences
Access to Bizrate Insights’ proprietary consumer panel 
Dedicated, real-time engineering support
Fully tailored surveys to meet your company goals

Get more for less

Bizrate Insights includes personalized incentives powered by AI in every survey. This gets you industry-leading response rates, up to 5 times more than the competition. By partnering with companies and brands shoppers love, we get you the most data — including uncapped invitations and responses — and offset your subscription costs to offer exceptional value.

CAN'T DECIDE?

We'll walk you through your options

Schedule a demo and let one of our experts help you pick the best plan for your business.