Hot Topics

Bizrate Insights surveys the customers of its vast network of 5,000+ U.S. online retailers on a quarterly basis in order to delve deeper into the most talked about topics and hottest trends in the ecommerce industry. Topics span many different areas of ecommerce, including mainstays such as search and email marketing, and new areas of focus, such as mobile and social. Network-level data is continually published for free here, and individual retailers may purchase their own data, along with a benchmark.