Start Collecting Customer Feedback

Bizrate Insights has made it easy to start collecting customer feedback from both your Buyers and Non-Buyers. After starting to collect Buyer surveys, retailers can then become Customer Certified. Place the Customer Certified Medal on your site and show customers that you are now rated by Bizrate and value their feedback!

Buyer Survey Code

Begin by implementing our free Buyer survey code, and you will be able to track valuable customer feedback at both stages of the purchase experience – directly after purchase and after order receipt.

If you already have an account with us, you can find the code on our Business Services in three easy steps:

  1. Log in to the site.
  2. Click on the Customer Feedback & Ratings tab at the top of the page.
  3. Click on Buyer (Point-of-Sale) Survey Code.

Copy and paste the code listed on this page onto your order receipt page. A full implementation guide is located here.

If you do not have an account with us, then please complete the easy set-up process, and then follow the instructions above.

Non-Buyer Survey Code

After implementing the Buyer survey, you can also take advantage of our free Non-Buyer survey. Please see the implementation guide for the code and for instructions on how to customize invitation size, invitation location, rotation percentage, and more!

Customer Certified Medal Code

Once you have the Buyer survey implemented, you’ll want your customers to know that you are now being rated by Bizrate. Place the Customer Certified Medal on your site in four easy steps:

  1. Log in to Business Services
  2. Click on the Customer Feedback & Ratings tab at the top of the page.
  3. Click on Certified Medal.
  4. Copy and paste the code from that page onto all of the pages of your site on which you want the Medal to appear.