The Comment Classifier Report is exactly what its name implies – a report that allows you to quickly and easily sort and organize comments. A raw export of comments, in Excel, is provided on either a daily or weekly basis (your choice) to an email address you designate. The report includes the following for both Point-of-Sale and Fulfillment:
- Customer Comment
- Date and Time*
- Customer Email Address*
- Order ID*
- Comment Type – defined by the customer
- Comment Tone – defined by the customer
- Customer Nickname*
*Note: These areas will be blank when the customer has opted not to share personally identifiable information.
Please contact us to learn more or to get started.