Get Your Comments – The Comment Classifier Report

The Comment Classifier Report is exactly what its name implies – a report that allows you to quickly and easily sort and organize comments.  A raw export of comments, in Excel, is provided on either a daily or weekly basis (your choice) to an email address you designate.  The report includes the following for both Point-of-Sale and Fulfillment:

• Customer Comment
• Date and Time*
• Customer Email Address*
• Order ID*
• Comment
• Comment Type – defined by the customer
• Comment Tone – defined by the customer
• Customer Nickname*

*Note:  These areas will be blank when the customer has opted not to share personally identifiable information.

Please contact us to learn more or to get started.