Thank you for your interest in Bizrate Insights, the industry- leading suite of customer listening & website ratings tools for online retailers.
In using Bizrate Insights products, you’ll find yourself in the good company of thousands of retailers – including The Sports Authority, Best Buy, NHL, Victoria’s Secret, REI and Zappos – who have been using the feedback loop and ratings platform for years to continuously monitor their customers’ satisfaction levels and to benchmark themselves against industry peers.
We look forward to working with you.
Bizrate Insights and Bizrate.com are part of Shopzilla Inc.
Learn more about Shopzilla:
Circle of Excellence
The Bizrate Circle of Excellence award recognizes retailers that provided outstanding online customer experiences throughout the past year as rated by their own, verified customers. Bizrate has been honoring online retailers with this award since 2000.
Retailers that meet customers’ needs as demonstrated through good scores from customer reviews submitted post order receipt achieve Bizrate Customer Certification. Certification is meant to boost consumer confidence.
We work hard to maintain high consumer response rates while providing statistically significant, useful insights for our clients. Read on to learn how we do this through several different aspects of the survey experience.